Software Engineer | HSBC | Fellow at Product Space
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📄 Resume
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About
Software Engineer at HSBC specializing in system testing and crafting in-house full-stack web applications to enhance process and employee management. Eager to transition into a Product Manager role, drawing on full-stack development insights and technical expertise to propel customer-centric solutions.
Projects and Case Studies
Product Teardowns
Work Experience
Software Engineer - HSBC
Feb 2022 - Present
- Executed comprehensive functional and system testing on mortgage and payment processes with diverse payment systems (SWIFT, BACS, CHAPS) within RPS for various HSBC brands, ensuring robust system integrity and adherence to regulatory standards.
- Effortlessly collaborated with cross-functional stakeholders, including product managers, design, and engineering teams, to ensure precise alignment with business requirements. Implemented a test automation approach, yielding an impressive 80% reduction in test execution time.
- Led the entire lifecycle, from planning to full-stack development, of an in-house workforce management tool, conducting user interviews and surveys to grasp employee challenges. As part of the in-house tooling program, facilitated continuous improvement by collecting feedback, addressing issues, resolving bugs, and integrating new features based on gathered insights.
- Designed and maintained Power BI metrics dashboard for Testing and DevOps teams, furnishing data-driven insights to elevate performance, quality, and efficiency.
- Proactively gained expertise in redeploying and restarting inactive APIs for testing purposes, optimizing testing processes, and providing effective support to the testing team.
Functional Test Engineer - Amdocs
August 2021 - October 2021
- Successfully performed feature testing of customer conversion software system, utilized tools like Jira, Post-
man, and SQL to raise and retest defects, designed test scenarios, executed test cases, and provided
